Terms of Service

Effective October 4, 2026

These terms apply to demonstrations and supervised pilots of RingGather. A pilot business may also receive a written scope that adds business-specific responsibilities and controls.

Service scope

RingGather provides managed inbound-call handling, lead capture, approved calendar booking, staff handoff, and operational reporting. Features are enabled only after the participating business approves its services, coverage area, hours, booking rules, safety wording, staff routes, data handling, and pilot schedule.

Supervised pilot

The initial service is a limited supervised pilot. It is not an emergency service, medical service, dispatch guarantee, or replacement for the business’s responsibility to monitor customers and staff. The business must name a responsible person who reviews unresolved calls and can stop or bypass the AI route.

Accuracy and availability

Automated speech, language, calendar, and telecommunications systems can misunderstand callers or become unavailable. RingGather uses review flags and booking safeguards, but does not promise uninterrupted operation or perfect accuracy. A booking must not be treated as confirmed unless the external calendar event was created successfully.

Acceptable use

Users must provide accurate business information, use authorized phone and calendar resources, follow applicable consent and privacy requirements, and avoid unlawful, deceptive, dangerous, or abusive use. Outbound AI calling, payment collection, and hazardous repair advice are outside the initial pilot unless separately designed and approved.

Customer data

The participating business controls its customer and operational records. Each client’s records and permissions are kept separate. Data handling is further described in the Privacy Policy and the business’s written pilot scope.

Fees and ending a pilot

Any pilot fee, usage allowance, support responsibility, and cancellation process must be agreed in writing before paid service begins. Either party may stop a supervised test when a safety, privacy, booking, routing, or operational problem requires review.

Contact

Questions about these terms can be sent to xumeed@gmail.com.